Section 1
Information We Collect
We collect only information necessary to deliver safe, reliable ride-hailing services:
- Account Data: Name, phone number, and optional email address used for login and trip receipt delivery.
- Location Data: Precise GPS coordinates collected during active booking sessions to locate your pickup, navigate drivers, and provide live trip tracking.
- Payment Information: Transaction references and payment method preferences processed securely via Razorpay. CabCo never stores raw debit or credit card details.
- Device & Diagnostics: App version, device model, operating system, and push notification tokens.
Section 2
How We Use Your Information
Your data is utilized exclusively for core transportation operations:
- Dispatching nearby verified commercial driver partners to your exact pickup location.
- Calculating upfront fares, distance meters, and transparent routing.
- Enabling safety protocols including OTP verification, live ride sharing, and emergency support.
- Sending automated PDF trip tax invoices and customer care assistance.
Section 3
Data Sharing & Protection Standards
We treat your data with the highest security standards. All communications between your app and our servers are encrypted via modern TLS/SSL protocols.
- No Third-Party Advertising: We never sell, rent, or trade your personal information to third-party advertisers or brokers.
- Driver Sharing: Your pickup and destination details are shared only with your assigned driver partner for the duration of the ride.
- Legal Requirements: Data is disclosed only when strictly required by applicable Indian laws or authorized judicial warrants.
Section 4
Your Rights & Data Control
You retain full control over your personal data. You may review your profile details, export ride receipts, or request permanent deletion of your account and associated personal data at any time by contacting our support desk.
Section 5
Grievance Officer & Support Desk
CABCO PRIVATE LIMITED
Door No. 1/288, Valakkund Parambil, Panambatta, Padinhattumuri, Perinthalmanna, Malappuram, Kerala - 676506